Terms of Service

Effective Date: August 19, 2026

Welcome to Shakywooh. By accessing our website, placing an order, or using our services, you agree to the following Terms of Service.

1. Products & Pricing

Shakywooh offers cleaning, housekeeping, hotel amenities, and related products for retail and business customers. Product prices, descriptions, availability, and specifications may change without prior notice.

We make reasonable efforts to ensure that product information and pricing are accurate. However, occasional errors may occur.

2. Orders

By placing an order, you confirm that the information provided by you is accurate and complete.

Shakywooh reserves the right to accept, reject, or cancel an order in cases including product unavailability, pricing errors, incorrect order information, or suspected fraudulent activity.

3. Payment & Delivery

Available payment methods and delivery options will be displayed during the ordering process.

Delivery timelines are estimates and may vary due to location, logistics, weather, operational issues, or circumstances beyond our control.

4. No Refunds

All purchases are non-refundable, except where a return is approved under our Refund & Return Policy for a wrong product or genuine product quality issue.

5. Returns

Returns are accepted only for:

• A wrong product being delivered.

• A genuine product quality issue or damage.

Return requests must be submitted within 24 hours of delivery by contacting shakywooh@gmail.com.

Customers may be required to provide photographs, videos, order details, or other information necessary to verify the issue.

6. Product Use

Customers are responsible for using products according to their labels, instructions, and applicable safety precautions.

Shakywooh is not responsible for damage or injury resulting from improper use, misuse, unauthorized modification, or failure to follow product instructions.

7. Website & Intellectual Property

All website content, including the Shakywooh name, logo, graphics, text, images, and other materials, is owned by or licensed to Shakywooh unless otherwise stated.

You may not reproduce, copy, modify, distribute, or commercially use our content without prior written permission.

8. Prohibited Activities

Users must not:

• Use the website for unlawful purposes.

• Provide false or misleading information.

• Attempt to interfere with or damage the website or its systems.

• Engage in fraudulent transactions or payment activity.

• Attempt to gain unauthorized access to our systems or customer accounts.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Shakywooh shall not be liable for indirect, incidental, or consequential losses arising from the use of our website, products, or services.

Nothing in these Terms is intended to exclude any liability that cannot legally be excluded under applicable law.

10. Changes to These Terms

Shakywooh may update these Terms of Service from time to time. Updated terms will become effective when published on our website.

11. Contact Us

For questions, complaints, or requests regarding these Terms of Service, contact:

Email: shakywooh@gmail.com

By using Shakywooh's website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms of Service.